PRIVACY POLICY

Effective Date: 17th October 2025.

This Privacy Policy (“Policy”) outlines how Time2Cash (“we”, “us”, “our”) collects, uses, stores, shares, and protects your information when you use the Time2Cash mobile application, website, and services (collectively referred to as the “Platform” or “Services”).

By accessing or using the Platform, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use the Services.

1. INFORMATION WE COLLECT

We collect various types of information when you access or use the Time2Cash Platform. This includes:

a. Personal Information

Information that can identify you, such as:

• Full name

• Mobile number

• Email address

• Profile photo (if uploaded)

• Government-issued ID (where applicable for verification)

b. Transactional and Service Usage Information

• Job postings or task listings you create

• Applications you submit for tasks or gigs

• Communication between you and other users via the in-app chat

• Payments made and credits used or earned on the Platform

• Referral and reward activity

• Disputes, cancellations, and reports raised

c. Device and Technical Information

When you access the Platform, we may collect:

• IP address

• Device model and type

• Operating system

• App version

• Time zone and language settings

d. Location Information

If permitted by you, we collect real-time location data to:

• Show you relevant tasks/jobs nearby

• Match seekers and posters more efficiently

• Support dispute resolution or task verification
  (You may disable location access, but it may affect the core functionality of the Platform.)

e. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session states

• Improve user experience

• Monitor traffic and usage patterns

You can control cookie preferences through your browser settings.

2. USE OF INFORMATION

We use the information we collect for the following purposes:

a. To Provide and Improve Services

• Facilitate matching between job posters and job seekers

• Enable seamless communication between users

• Track job status, completion, and ratings

• Manage credits and in-app transactions

• Deliver a personalized and location-based experience

b. To Ensure Trust and Safety

• Verify user identity where applicable

• Detect and prevent fraud, abuse, or suspicious behavior

• Resolve disputes between users

• Monitor and enforce compliance with our Terms of Use

c. To Communicate with You

• Send transactional messages (e.g., OTPs, job updates, confirmations)

• Inform you about new features, offers, or updates

• Respond to your inquiries, feedback, or support requests

d. To Improve Platform Functionality

• Conduct analytics to understand usage patterns

• Test new features or changes to improve performance

• Track referral and promotional effectiveness

e. To Comply with Legal Obligations

• Maintain records for regulatory compliance

• Respond to lawful requests by public authorities

• Enforce legal rights or defend against claims

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

3. INFORMATION SHARING AND DISCLOSURE

We may share your information under the following circumstances:

a. With Other Users

• Your basic profile information, job posts, and location may be visible to other users as necessary to facilitate the job connection process.

• Once a job is accepted, both job poster and job seeker may view each other’s contact details to coordinate task execution.

b. With Service Providers

• We may engage trusted third-party service providers to perform functions on our behalf such as:

  • Payment processing

  • Cloud storage

  • Analytics and usage tracking

  • Customer support

• These partners will have access only to the information necessary to perform their tasks and are obligated not to disclose or use it for any other purpose.

c. With Law Enforcement or Legal Requests

• We may disclose your personal data:

  • To comply with legal obligations or respond to lawful requests

  • To protect and defend the rights, property, or safety of Time2Cash, our users, or others

  • To enforce our Terms of Use, prevent fraud, or address security issues

d. During Business Transfers

• In the event of a merger, acquisition, restructuring, or sale of assets, your information may be part of the transferred assets. We will notify you via email or a prominent notice on our platform in such cases.

e. With Your Consent

• In all other situations, we will seek your explicit consent before sharing your personal information with third parties.

4. INFORMATION STORAGE AND RETENTION

a. Storage of Information

• All your information collected by Time2Cash is stored securely on cloud servers operated by trusted third-party hosting partners.

• We follow industry-standard practices including encryption, firewalls, and secure access controls to safeguard your personal and transactional data.

b. Data Retention Policy

• We retain your Personal Information, Usage Data, and Transaction History for as long as your Time2Cash account remains active, in order to provide you uninterrupted service and maintain accurate records.

• If you choose to deactivate or delete your account, we may still retain certain data for up to 180 days for the following purposes:

  • Resolving disputes or customer support issues

  • Investigating fraud or abuse

  • Fulfilling legal obligations or audits

  • Finalizing outstanding transactions or verifications

• After this period, your data may either be:

  • Deleted permanently from our active systems, or

  • Anonymized and aggregated for internal analytical purposes, such as improving our services and tracking app performance trends. This anonymized data will not be linked back to you.

c. User Responsibility

• You are responsible for maintaining the accuracy of the information you provide. You can update or correct your information at any time through your Time2Cash profile or by contacting our support team.

5. YOUR CHOICES AND CONTROL OVER DATA

a. Updating and Correcting Your Information

You can update or correct your personal information anytime by:

• Logging into your Time2Cash account and editing your profile details.

• Contacting our support team via the email provided on our platform.

Keeping your information accurate helps us provide better services and avoid any disruptions.

b. Communication Preferences

You may choose to modify or cancel the communications you receive from us, including:

• Promotional emails and newsletters

• Transactional notifications

• App alerts and reminders

To update your preferences:

• Use the communication settings in your Time2Cash account, or

• Follow the unsubscribe link in any email you receive from us.

c. Account Cancellation and Data Deletion

If you wish to deactivate or delete your Time2Cash account:

• You can request this by contacting support via the email on your account or app receipt.

• We will process your request promptly but may retain some information for up to 180 days to handle disputes, comply with legal requirements, or prevent fraud.

Please note that after account deletion, you may lose access to certain services, and some data may remain in anonymized form for analytics.

6. DATA SECURITY

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• Encryption protocols to safeguard data during transmission

• Firewalls and secure servers to prevent unauthorized access

• Secure Socket Layer (SSL) technology for data privacy

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are advised to:

• Keep your account password confidential

• Avoid sharing sensitive information publicly or with third parties

If you suspect any unauthorized access to your account, please notify us immediately.

7. INFORMATION OF MINORS

Time2Cash does not knowingly collect personal information from individuals under the age of 18. Our services are intended only for users who are legally capable of entering into binding contracts under applicable laws.

If we become aware that a minor has provided us with personal information without parental consent, we will take steps to delete such information promptly.

8. GRIEVANCE OFFICER

If you have any questions, requests, complaints, or concerns about how Time2Cash processes your personal information, you may contact our Grievance Officer. Our officer will make every effort to address and resolve your issues promptly.

Contact Details:

• Name: Madhu Sudhan

• Email: hello@time2cash.co

Please reach out to this contact for any privacy-related matters or grievances you may have.

9. CHANGES TO THE PRIVACY POLICY

Time2Cash reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

• Any changes will take effect immediately upon posting the revised Policy on the Time2Cash platform and website.

• If there are material changes, we will notify you by email at the address registered with your account or through a notice on the app before the changes take effect.

• We encourage you to regularly review this Privacy Policy to stay informed about how we protect and use your information.

• Continued use of the Time2Cash app or services after updates to the Privacy Policy will constitute your acceptance of those changes.